PRIVACY POLICY

Last updated: August 31, 2025

Goofing OffRoad (“we,” “our,” or “us”) operates this website (the “Site”) and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our Site, make purchases, or interact with our services.

1. Information We Collect

We collect personal information when you:

Place an order through our online store

Create an account on our Site (if applicable)

Subscribe to our newsletter or marketing communications

Contact us via email, phone, or contact forms

The types of information collected include:

Identity & Contact Information: Name, email address, billing/shipping address, phone number

Payment Information: Processed securely by Stripe (we do not store your card details)

Transaction Data: Purchase history, order amounts, dates, and items purchased

Technical Data: IP address, browser type, device information, operating system, and referring website

Usage Data: Pages visited, time spent on the Site, navigation patterns

2. How We Use Your Information

We use your personal information to:

Process and deliver your orders

Manage payments, fees, and refunds

Communicate with you about orders, products, or services

Provide customer service and support

Improve our website and user experience

Send marketing emails if you have opted in (you may unsubscribe anytime)

Detect and prevent fraud, unauthorized transactions, and abuse

3. WooCommerce

Our online store is powered by WooCommerce, which records the order and customer details you provide. This allows us to manage your orders, provide customer support, and maintain records for legal and accounting purposes.

WooCommerce stores:

Order and customer details

Billing and shipping addresses

Limited payment metadata (e.g., last 4 digits of card, card type)

4. Payments – Stripe

We use Stripe to process payments. When you provide payment details, they are transmitted securely to Stripe and never stored on our servers.

Stripe may collect and process:

Payment method details (credit/debit card number, expiration date, security code)

Name, email, billing address, and phone number

Transaction details (amount, date, currency)

Device and technical data for fraud prevention

For more information, please see Stripe’s Privacy Policy.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Enable core site functionality (e.g., shopping cart, checkout)

Improve performance and user experience

Analyze traffic and site usage (via tools like Google Analytics)

Deliver personalized marketing (if applicable)

You can manage or disable cookies in your browser settings. Please note that disabling cookies may affect site functionality.

6. Sharing Your Information

We do not sell or rent your personal information. We may share your data with:

Payment Providers (Stripe) to process transactions

Shipping Carriers to deliver your orders

Service Providers (e.g., hosting, IT, analytics, email services) who assist in operating our Site

Legal Authorities if required by law or to protect our rights

7. Data Retention

We retain your personal information for as long as necessary to:

Fulfill your orders

Provide customer support

Meet legal, tax, and accounting obligations (typically 6–7 years)

Payment details are never stored on our systems.

8. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you

Correct or update your information

Request deletion of your information (subject to legal obligations)

Restrict or object to processing of your information

Withdraw consent for marketing communications

To exercise these rights, please contact us at: [Insert Contact Email].

9. Security

We implement appropriate technical and organizational safeguards to protect your personal data, including:

SSL encryption on all transactions

Restricted access to personal information

Regular security monitoring and updates

However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.

10. International Data Transfers

If you are located outside [Your Country], please note that your information may be transferred and stored in a country that may not have the same data protection laws as your jurisdiction. We ensure that appropriate safeguards are in place to protect your information.

11. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites, and we encourage you to review their policies.

12. Children’s Privacy

Our Site is not intended for children under 13 (or the minimum legal age in your jurisdiction). We do not knowingly collect personal information from children.

13. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Last Updated” date.

14. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

help@goofingoffroad.com